General Terms and Conditions (GTC)

These General Terms and Conditions (hereinafter “GTC”) govern all business relationships between Kewee OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115 Estonia (hereinafter “Kewee OÜ” or “we”), and its customers (hereinafter “customer”).

Our company operates the Keywi24 platform and distributes product keys (“Keys”) for the activation of computer programs.

The right to use the respective software only arises through the installation and acceptance of the licence or terms of use of the software manufacturer.

These GTC apply to all offers, deliveries and services of Kewee OÜ – regardless of whether the contract is concluded via our website, by e-mail, by telephone or in any other way.

By completing an order, the customer confirms that they have read and accepted these GTC.

All prices are stated in Swiss francs (CHF) or euros (EUR) and, unless otherwise stated, are inclusive of value added tax and any processing fees.

The prices published on the Keywi24 website at the time the contract is concluded shall apply.

Promotions, discounts or special prices are in each case limited in time and bound to the communicated conditions.

We reserve the right to change prices at any time. However, price changes do not affect orders that have already been completed.

The delivery of the product key is generally made within 24 hours, often even immediately after receipt of the order.

Should a key not work, Kewee OÜ will replace it free of charge and without delay.

Please note that activation problems may occur due to unofficial or modified software versions. In this case you will of course likewise receive a replacement key – you therefore bear no risk.

Each licence is intended for one-time activation on one device.

The duration of use is unlimited as long as the software is used on the same computer.

After a reinstallation, formatting or in the case of substantial hardware changes, reactivation may under certain circumstances no longer work; no warranty can be assumed for this.

Delivery takes place exclusively in digital form through electronic transmission of the licence key and, where applicable, the download link.

Physical shipping (e.g. by post) does not take place.

Payments can be made during the ordering process via the offered payment methods (e.g. credit card, PayPal, TWINT, instant bank transfer or other systems).

If an invoice is issued, the amount is to be settled within 10 days of the invoice date.

In the event of late payment, a reminder will be issued. If no payment is made within the set deadline, the customer is automatically in default.

From this point on, default interest of 5% p.a. shall accrue.

Kewee OÜ reserves the right to demand advance payments or to withhold deliveries in the event of late payment.

Any offsetting of the customer's own claims against claims of Kewee OÜ is excluded.

We fulfil our contractual obligations by rendering the agreed services in accordance with the order and the GTC.

A large part of our services is provided online.

For other services, the registered office of Kewee OÜ shall be deemed the place of performance, unless otherwise agreed.

The customer undertakes to use the provided licences only to the intended extent and to keep all access data secure.

The customer is responsible for the accuracy of the information provided when placing the order.

They also confirm that they are of legal age and have legal capacity.

The customer shall take all reasonable precautions to ensure that the service can be properly rendered – in particular by providing the necessary information and documents.

Until full payment of the purchase price, the delivered product remains the property of Kewee OÜ.

Until then, the customer may neither sell, pledge nor rent out the products.

Kewee OÜ ensures a high availability of the Keywi24 website and takes appropriate security measures to protect the systems.

Nevertheless, no guarantee can be assumed for uninterrupted, error-free or virus-free operation.

Likewise, no liability is assumed for damage caused by unauthorised access, malware, phishing or similar events.

Should a problem or defect occur, the customer is obliged to inform us of this immediately so that we can quickly provide a remedy.

Any liability for indirect or consequential damage (e.g. lost profit, data loss, loss of use) is excluded.

For direct damage, Kewee OÜ is liable at most up to the amount of the price paid by the customer for the respective licence or service.

This limitation does not apply in the case of gross negligence or intent.

All rights to the offered products, contents and trademarks remain with Kewee OÜ or the respective rights holders.

Passing on, publishing or reproducing the provided contents is not permitted without the written consent of the company.

The customer undertakes not to infringe any third-party protective rights when using their own content in connection with the services.

Kewee OÜ collects and processes personal data exclusively for the performance of the contract and in accordance with the applicable data protection laws.

By completing an order, the customer consents to the storage and use of their data.

Unless expressly prohibited, the data may also be used for marketing purposes or passed on to partner companies for this purpose.

Further details can be found in the privacy policy on our website.

Kewee OÜ may adapt these GTC at any time.

The respectively current version is available on the keywi24.ch website and comes into force upon its publication.

For concluded contracts, the version valid at the time of purchase applies, unless the customer has expressly agreed to a newer version.

Individually concluded agreements between Kewee OÜ and the customer take precedence over these GTC, insofar as they deviate from them or contain additional provisions.

Should individual provisions of these GTC be invalid in whole or in part, the validity of the remaining provisions remains unaffected.

The invalid provision shall be replaced by a valid one that comes closest to the economic purpose of the original provision.

Both parties undertake to treat all information received in the course of the cooperation confidentially and not to make it accessible to third parties.

This obligation continues to apply even after the end of the business relationship.

These GTC are subject to Estonian law.

Insofar as no mandatory statutory provisions stand in the way, the place of jurisdiction is Tallinn, Estonia.

The UN Sales Convention (CISG) is expressly excluded.

In the event of late payment, Kewee OÜ may charge reminder fees. If no payment is made despite a reminder, the claim may be assigned to a collection agency.

The commissioned company is entitled to assert the claim in its own name and to charge additional processing fees.