Microsoft Office(18 editions)
(8 versions)
Questions about installation? Let us help you – free of charge.
Daniel is happy to help
Mon–Fri 08 – 18
Windows(12 Total)
Questions about installation? Let us help you - free of charge.
Daniel is happy to help
Mon-Fri 8am - 6pm
We show you what customers have actually written about us. The positive reviews just as much as the critical ones. No filtering, no cherry-picked praise. On top of that, here is what you concretely get from us: a genuine Microsoft license with a VAT invoice, German-language technician support, and a 90-day money-back guarantee.
Genuine reviews, a transparent negative-rating share, and what our support really delivers. Trusted Shops rating Excellent, 90 days of support after purchase.
We do not host our own reviews; instead, we point you directly to the independent review platform Trusted Shops – current verbal grade Excellent. The exact star rating varies from day to day, so please check it directly in the profile.
We do not hide negative reviews. If you come across a critical review, be sure to read our reply to it as well. It tells you more about us than any five-star hymn of praise.
Keywi24 is a still-young Swiss online shop for previously used Microsoft and antivirus software licenses. The team behind Keywi24 has been working in the software license trade for over five years. We know the market from the inside, and we kept seeing the same gap there: after the purchase, support often comes to an end.
That is exactly where we step in. The license trade competes fiercely on price, and that usually comes at the expense of what customers need most after the purchase: real help when something does not work. At Keywi24, we set up our business model differently. Fair prices instead of rock-bottom prices. And in return, 90 days of free German-language technician support after every purchase. Our goal is not to become the largest license shop. We want to be the most popular one, by offering the best support in the industry.
These promises appear in our terms and conditions in the same wording. This is not a marketing promise but a contractual commitment.
Promise | Specific condition | What happens if we fail to keep it |
|---|---|---|
Delivery of the license key | by email, usually within a few minutes after payment is received | full refund |
Activation guarantee | the license activates flawlessly on a supported system | free replacement key or money back |
Support response (live chat) | typically under 5 minutes during Mon–Fri 08:00–18:00 CET | a pragmatic solution on a case-by-case basis |
Support language | German, by real technicians | no AI bot loop |
Support duration | 90 days after purchase, free of charge | no expiry date before 90 days |
Activation fails permanently | cannot be resolved despite support | full refund |
Microsoft-Originallizenz · einmal kaufen, unbegrenzt nutzen.
Keywi24 ist Schweizer Onlineshop für vorbenutzte Microsoft- und Antivirus-Software-Lizenzen. Das Team kennt den Markt seit über fünf Jahren von innen. Wir wollen nicht der grösste Lizenz-Shop werden, sondern der beliebteste.
Deshalb investieren wir nicht in Marketing-Bombast, sondern in 90 Tage echten Techniker-Support nach jedem Kauf. Rechtsbasis: EuGH-Urteil C-128/11 (03.07.2012) und Art. 12 Abs. 2 URG.
